It's been a lot of fun watching them ride their bikes around the neighborhood, but deep down inside I wanted to be riding around with them. But my weight has kept me from buying a road bike. Because we had such a good experience with Clayton, I called him up and asked him if it's possible for someone my size to ride a road bike. His response not only made me confident that my weight would not be a problem, but it also made me excited to get back on a bike. One week later, I'm the proud owner of a new Specialized road bike! Thanks to Clayton, I'll be going on a long bike ride with my wife today! Can't wait to get back in shape doing something I love.
The first time I brought my bike in it was great. The second time one of my water bottle cage screws magically turned into a normal screw? When I went back they didn't have fame screws and ended up just swapping the screw for one that at least used a hex key. Weird stuff happens some times! The employees are great and are always willing to help.
The only thing that would improve upon the experience was if they had better parking for your bikes (like a bike rack outside of the store). There's a spot for two bikes.
I took my bike first to Taylor's on Freedom and had them look at my front brake/shifter that had been mangled. They said it couldn't be repaired but would need to be replaced for $150. I took it to Canyon and an awesome tech looked at it for 60 seconds and was fiddling around with the part. He found a loose piece of plastic and snapped it back into place... it works as good as new! No charge. I was so grateful they took the time to assess rather than just charge me for a service.
I purchased a bike for my wife and daughter a couple of weeks ago. Clayton was extremely helpful in finding the perfect bike for both of them. He was very patient with my daughter and helped us for over 45 minutes find the perfect helmet.
Chris and Team at Canyon Bicycles were absolutely amazing! They went above and beyond on their service, called and kept us in the loop, and got us finished before they said they would. They definitely went above and beyond!
I highly recommend Clayton at Canyon Cycles! Not only does he know his stuff, but he is also such a nice guy.
Seems to be a pretty good bike shop, though I can't account for their servicing department. I bought a Specialized Bike Helmet and a bell for college. The staff was very friendly and immediately recognized me as a "poor college kid," directing me to the cheaper of the bike helmets. Their prices seem to be fairly tight between theirs and the web selling price. I would go again if I need any other merchandise.
Hangar 15 Bicycles Provo is a US Bicycle Store based in Provo, Utah. Hangar 15 Bicycles Provo is located at 187 Center St, Provo, UT 84601, USA.
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