Staff has always been friendly and typically knowledgeable and helpful. The repair shop has always been able to get my equipment up and running. The repair shop usually gets repairs done in about a week (which is better than 4 weeks at the other place I've used). For such a small location they actually have a generous selection. Price is a little higher on a few things but lower on others. Overall It's a great store.
Went in for a vehicle chip key that seemed no one could make
Every time I am in Ace's I am impressed with how attentive the staff if. Bob especially has been so generous with his time and helped me get some rusted-on screws off my car so I could put my new license plate on. It took him about half an hour kneeling on the concrete outside in the hot sun, and even though I went in to buy something to take care of it, he just did it for me. This is the best hardware store in Utah Valley if you ask me. I never go to Lowe's or Home Depot because the service is pretty bad especially at Lowe's, where, more often than not the employees seem annoyed that I'm asking them where to find something. At Home Depot they are so busy. Ace's is the way to go! Always friendly and the fact that it's smaller is actually great. Unless you need loads of lumber or a new air conditioner or something, Ace's has pretty much everything you'd need including appliances for lawn care. etc.
I'm a big fan of Ace Hardware. Really helpful. I even had to take back some parts and they helped me find the correct ones. Thanks Ace!
Customer Service is poor. They wouldn't let us get a refund.
And left 15 minutes later with the key great selection of hardware and tools and friendly staff very clean
Ace Hardware Provo is a US Hardware Store based in Provo, Utah. Ace Hardware Provo is located at 1334 N State St, Provo, UT 84604, USA.
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