Excellent customer service and tons of variety!
Over priced gift shop. Mostly jerseys and hats found here.
If I could give a worse review I would. First let down, while placing the order online the order form stated FREE SHIPPING, yet once I received the e-receipt to my surprise I was charged $7.99. I ordered some Nike Roshes from their site and the package I received was horrible! I have received better package care on packages shipped from China. I order shoes online all of the time. Any time that I have ever ordered shoes, they have always been shipped within in a box, as to ensure that the shoe box is not damaged. This was the first time that I have ever ordered from Champs. First the shoes were shipped just in a flimsy bag with no kind of packing care at all! The box was completely trashed. I like to save the shoe box to ensure that dust and dirt do not collect on my shoes. I like to keep them in really good shape, because I pay a lot for them. The shoe box was totally un-savable. To add to my disappointment, once I looked over the shoes they had glue all over the toe for some reason. I need these shoes for the vacation that I am leaving for tonight so I just picked off the glue. When I contacted them about the crappy torn box, they suggested that next time I pay $3.99 for a stupid gift box to double wrap the shoes so that the box isn't torn. I will NEVER order from this place again!
It was the best customer service i have ever gotten especially from ignacio he answered all my shoe question and was very helpful i will for sure shop here again
This store has great customer service, and the issues listed below with lower stars aren't even for this location they're for online if you order From the actual store they ensure better service than someone in a warehouse. love that they have a great selection for everyone and the employees seem to be very knowledgeable if you have questions.
Champs Sports is a US Shoe Store based in Provo, Utah. Champs Sports is located at 1200 Town Ctr Blvd, Ste 2034, Provo, UT 84601, USA.
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