I always come here to get my haircut, and I've never had a bad experience! Everyone here is helpful and friendly, the service is great, it's always clean, the tea is delicious, and I'm always happy with my haircut. The price is incredible for everything you get, too. I'm always here longer than I am at other salons (presumably because the "employees" here are students and just haven't gotten fast yet), but it's very worth it and relaxing as long as you give yourself plenty of time to be there.
Probably the best choice I could have made!!! I was worried about it because my hair is curly (wavy/curly) so I wasn't sure if they would cut it right or not. But it's the next day and I love it even more! Awesome service- I got a neck/shoulder massage w/an essential oil beforehand, and a complementary thing afterwards (I chose for them to put on hair perfume but I could have chosen lip gloss, blush, etc. also). And even with those it was only $12. Student who cut my hair was awesome and nice, and the instructor did come and check how it was going every once in a while. I loved it! I'm *definitely* going again!
My wife went here and really enjoyed her experience. She liked the atmosphere and made some really good friends. But when the time came to take the state board she and several other girls in her class all failed multiple times. She contacted the school multiple times asking for help to prepare for it, and every time she did they said they would see what they could do or that an educator would be willing to help her study. But when it came down to it they did nothing!!! The state board changed as of Jan 1, 2017. So she asked if they would help her prepare for the new requirements. All they did was offer to let her come in and watch a training video that she said was very vague. We finally paid for a two day class at The Forum in American Fork, UT that prepared her for the test. After this class she was completely ready and was able to pass the state board.
Good cut. Bad awareness. They aren't very gentle with brushing hair and with knots that come a long. Just wish it could have been more gentle and less pull and tug.
Long story short multiple people in her class and the one after hers had a good amount of failures and Aveda did nothing to help them pass! You would think that a school charging $20,000 would do all they could to help you. I would recommend looking at other schools and asking what their policy is for helping people pass after a failure.
I've gone to Aveda Institute quite a few times for getting my all over color touched up. It's really hard to mess up all over color so I've trusted them for that. The problem that I've been running into is making appointments days in advance (usually over a week in advance), and then showing up for my appointment only to find that the student hasn't shown up to do the service. This has happened to me three times now over the past year or so. When they actually show up I have a good experience, but at this point I'm fed up. I have a busy schedule and need a more reliable salon that actually is actually dedicated to meeting its commitments to customers by showing up for agreed upon appointments. If you care what you look like and value your time, don't waste it with Aveda Institute Provo.
Aveda Institute Provo is a US Hair Care Studio based in Provo, Utah. Aveda Institute Provo is located at 210 N University Ave, Provo, UT 84601, USA.
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