5
351 Center St, Provo, UT 84601, USA
Provo, Utah 84601
+1 801-852-6000

Awesome staff. Building is getting a little old.

For Provo Power- their customer service is terrible. I couldn't pay our bill (that is listed under my husbands name) without providing his social, date of birth AND amount of the last 3 payments for the month. It was literally easier for me to get into the freaking pentagon when I went to visit in DC than it has been for me to pay this bill. Ridiculous. And when i called back with the pin they told me it didnt matter if i had the pin, they couldn't tell me what was owed because i wasn't him. If they want their bills paid on time, they sure don't make it easy.

Helpful personal that takes time for you. Also professional in their conduct. They are more than willing to answer your questions.

Waited over 30 minutes in an empty lobby Then the staff I talked to didn't know how to do a business license! They finally figure it out and then I pull out my card to pay, and the staff tells me I have to pay the card processing fee. This is Provo. With Google fiber. In 2017. Good grief.

If you have an issue with your bill, do not expect Provo City Power to be any help. Nice customer service team, but poor at helping when it actually counts.

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Provo City Offices — Local Government Office in Provo

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Provo City Offices

Local Government Office at 351 Center St, Provo, UT 84601, USA. Here you will find detailed information about Provo City Offices: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    7:00 AM – 6:00 PM
  • Tuesday
    7:00 AM – 6:00 PM
  • Wednesday
    7:00 AM – 6:00 PM
  • Thursday
    7:00 AM – 6:00 PM
  • Friday
    8:00 AM – 6:00 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

4
/
5
Based on 5 reviews

Contacts

State:
Utah
Address:
351 Center St, Provo, UT 84601, USA.
City:
Provo
Postcode:
84601

About Provo City Offices

Provo City Offices is a US Local Government Office based in Provo, Utah. Provo City Offices is located at 351 Center St, Provo, UT 84601, USA.


Please contact with Provo City Offices using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Provo City Offices opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Provo City Offices

  • Alyssa
    Added 2016.07.13
    Awesome staff. Building is getting a little old.
  • Autumn
    Added 2014.08.16
    For Provo Power- their customer service is terrible. I couldn't pay our bill (that is listed under my husbands name) without providing his social, date of birth AND amount of the last 3 payments for the month. It was literally easier for me to get into the freaking pentagon when I went to visit in DC than it has been for me to pay this bill. Ridiculous. And when i called back with the pin they told me it didnt matter if i had the pin, they couldn't tell me what was owed because i wasn't him. If they want their bills paid on time, they sure don't make it easy.
  • Katherine
    Added 2014.06.27
    Helpful personal that takes time for you. Also professional in their conduct. They are more than willing to answer your questions.
  • Aiden
    Added 2014.04.04
    Waited over 30 minutes in an empty lobby Then the staff I talked to didn't know how to do a business license! They finally figure it out and then I pull out my card to pay, and the staff tells me I have to pay the card processing fee. This is Provo. With Google fiber. In 2017. Good grief.
  • Mackenzie
    Added 2013.06.27
    If you have an issue with your bill, do not expect Provo City Power to be any help. Nice customer service team, but poor at helping when it actually counts.
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