Awesome staff. Building is getting a little old.
For Provo Power- their customer service is terrible. I couldn't pay our bill (that is listed under my husbands name) without providing his social, date of birth AND amount of the last 3 payments for the month. It was literally easier for me to get into the freaking pentagon when I went to visit in DC than it has been for me to pay this bill. Ridiculous. And when i called back with the pin they told me it didnt matter if i had the pin, they couldn't tell me what was owed because i wasn't him. If they want their bills paid on time, they sure don't make it easy.
Helpful personal that takes time for you. Also professional in their conduct. They are more than willing to answer your questions.
Waited over 30 minutes in an empty lobby Then the staff I talked to didn't know how to do a business license! They finally figure it out and then I pull out my card to pay, and the staff tells me I have to pay the card processing fee. This is Provo. With Google fiber. In 2017. Good grief.
If you have an issue with your bill, do not expect Provo City Power to be any help. Nice customer service team, but poor at helping when it actually counts.
Provo City Offices is a US Local Government Office based in Provo, Utah. Provo City Offices is located at 351 Center St, Provo, UT 84601, USA.
Please contact with Provo City Offices using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Provo City Offices opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Local Government Office in Provo